Getting orders out the door is one thing, but having them returned is a whole other logistical game. As online shopping increases, so do the challenges of managing returns. Processing costs, the unpredictability of returns, upholding good customer experience. We get it, no seller wants their items returned. But it’s inevitable, so you want the process to be as simple as possible. After all, your customers are more likely to buy from you again if your returns process is easy.